Each year, we like to take some time to celebrate the Preferred Hotels & Resorts properties that exhibit excellence in hospitality through extraordinary service, attention to detail, and dedication to both their guests and communities with our annual Awards of Excellence.  

Chosen because of their high scores in rigorous inspections by leading hospitality experts, along with guest comments and ratings assessing all aspects of a stay from check-in to check-out, these honorees offer discerning travelers the ultimate stay experience in their respective regions.  

From the sunny shores of Santa Barbara, California to the foothills of the Andes in Peru, these winning hotels offer travelers an unrivaled welcome in sought-after destinations around the world. Soak up Old World style surrounded by the sounds of Jazz at our Overall Hotel of the Year Winner Windsor Court Hotel in New Orleans, Louisiana, or relax on white-sand beaches to the sounds of waves at the Best New Hotel - Resort, Lelewatu Resort Sumba in Sumba Barat, Indonesia.  

Discover which winning hotel, resort, or residence is right for your next adventure by exploring all the 2020 Awards of Excellence honorees below.  

I Prefer Hotel of the Year - Tie 

Galería Plaza Reforma 
Mexico City, Mexico 

Royal Plaza on Scotts 
Singapore 

Hotel of the Year – Asia Pacific 

The Fullerton Bay Hotel 
Singapore 

Hotel of the Year – Europe 

Hotel Regina Louvre 
Paris, France 

Hotel of the Year – India, Middle East & Africa 

The Leela Palace New Delhi 
New Delhi, India 

Hotel of the Year – Mexico & Caribbean 

Galeria Plaza Reforma 
Mexico City, Mexico 

Hotel of the Year – US & Canada 

Hotel Californian 
Santa Barbara, California, USA 

Hotel of the Year – Latin America 

Aranwa Cusco Boutique Hotel 
Cusco, Peru 

NEW Hotel of the Year – City Center 

Amerikalinjen 
Oslo, Norway 

NEW Hotel of the Year – Resort 

Lelewatu Resort Sumba 
Sumba Barat, Indonesia 

Hotel of the Year – Overall 

Windsor Court Hotel 
New Orleans, Louisiana, USA