With the ever-evolving COVID-19 situation causing uncertainty for global citizens worldwide, Preferred Hotels & Resorts is more committed than ever to supporting our valued I Prefer Members. As you navigate future travel plans and circumstances beyond your control, we are taking the following steps to protect your hard-earned benefits and ease any worries you may have about your status and points:
- All I Prefer Elite Members globally will maintain their status through June 30, 2021, regardless of their travel activity this year.
- Preferred Hotels & Resorts is extending the points expiration date for all I Prefer Members globally through the end of August 2020. Therefore, any points you have in your account that were set to expire in the coming months will be available to redeem towards an I Prefer Rewards Certificate until August 31, 2020.
No action is required for these extensions to occur and they will be reflected in your account by the end of April 2020. Should you have questions about these account changes, please contact us via email at email@example.com. We continue to monitor the global effects that COVID-19 is having on the travel industry on a daily basis, and will share details of any other changes we choose to make to I Prefer policies, as available.
As always, thank you for being a valued I Prefer Member. Please see below for a message from our CEO. We appreciate your loyalty and care about your well-being.