EXPERIENCE THE RICH HISTORY, CULTURE, AND MAJESTY OF MONGOLIA

Mon Jul 28 2025 08:37:30 GMT+0000 (Coordinated Universal Time) by kevinv690

we stayed for 2 nights , my daughter has a severe nut allergy and they served her nuts twice in the same meal . we showed cards in Mongolian ahead of eating , our tour company arranged everything well in advance and this was the only place we had any issue on a 16 day trip . the camp is over priced , its no better than much cheaper local options . it was the only low in an otherwise spectacular trip , don't stay here when you have allergies .. I was so excited to stay here after reading all the reviews but our experience was really bad ..

Fri Jun 06 2025 18:52:51 GMT+0000 (Coordinated Universal Time) by Retto22

We spent one night at Three Camel Lodge, paying over $1,400 for two people, and it was by far the worst value of our entire Mongolia trip. ⸻ 🛏️ Room & Grounds • Our ger smelled of farm animals. The room came with incense sticks which seemed to indicate the unpleasant odor is clearly a known issue. • While the bathroom and shower were clean and modern, the overall ger experience was no better than other luxury ger camps, most of which charge a fraction of the price. • The lodge grounds were unremarkable, indistinguishable from the other camps we visited. ⸻ 🍽️ Dining • The food was bland and underwhelming, easily the worst of our entire week in Mongolia. • Even a basic roadside canteen meal outperformed the vegetable soup, which was just a few carrots and eggplant floating in broth. • At this price point, we expected a meaningful culinary experience—not this. ⸻ 🏇 Activities: Promised vs. Reality We were most excited about the wide range of activities listed on the lodge’s website: horseback riding, stargazing, archery, scooter rides, cooking classes, spa services, and more. Here’s what actually happened: • Horseback riding: The guide was missing; the front desk tried to reach them several times, unsuccessfully. • Stargazing: The person who leads it was in Ulaanbaatar and unavailable. We were offered a pair of binoculars instead. • Spa services: Fully booked with just one masseuse available. No couples option, unlike other ger camps we stayed at. • Scooter rides: Fun for 20 minutes—until the battery died and we had to walk one of them back. • Archery: Available, but brief. The young men running it were kind and helpful, and this was one of the only redeeming experiences. ⸻ 🙍‍♀️ Staff Effort vs. Systemic Shortfalls The young woman at the front desk deserves recognition. She was kind, patient, and did her best to help us with each request. Her repeated apologies and effort to offer alternatives were appreciated. However, it’s clear that the staff are not set up for success, and what we expected for this level of “luxury” was simply not delivered. ⸻ 🍸 A Small Silver Lining The bartender doubled as a DJ, and we genuinely enjoyed our time in the Thirsty Camel Bar—a fun and relaxing spot. ⸻ 🚫 In Summary Don’t be fooled by the international acclaim or premium pricing. Three Camel Lodge is massively overrated and not worth the money. Perhaps when it first opened it was truly mongolias best luxury stay. Mongolia’s rise in tourism has brought a wave of newer, better, more authentic places to stay in the Gobi that provide a much higher-quality experience—for far less. Save your money and stay elsewhere.

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Fri Aug 30 2024 02:39:06 GMT+0000 (Coordinated Universal Time) by DanielC3735

Dear all I wish to express my experience with this trip First - the price is not justifiable , I have been to other luxury cruises/special accommodation's such as the catamaran in Galapagos with only up to 16 passengers per catamaran or Sanctuary retreats river cruise in the Nile river used by Abercrombie and Kent , the quality of service and luxury are far superior and they probably charge bit less per day We had just been to an overnight trip organised by Goya with similar set up with private driver and guide and a ger with bathroom but the price is at least less than a 1/3 of what you charge with similar experience, of course with that price , I do not expect a turn down service , but rest of the experiences such as quality of guide, Ger with hot shower , ordinary food , are the same ….. Second - the food is ordinary , and quite cheap in terms of the cost , which is not what we expected and I have had much better quality of food elsewhere for a lesser price, if you aim to show the authenticity of Mongolian cuisine then you charge according to the cost base of your produce and ingredients (pork, beef, dumplings), in other luxury cruises you get seafood, fine dining dishes, and it might not be authentic but the value for money is there and they charge lower In another word if you want to highlight Mongolian cuisine and you are charging more than other luxury travel operators /accommmodations, then we would expect finer ingredients or complimentary wines or culinary creative cookings. If you just gonna serve Mongolian dumplings and pizza which are ok food then you price similar to modern nomad restaurant etc Third - what happened today with MIAT airway (flight cancelled) was horrible which is beyond your control but the contingency plan and emergency responses are substandard considering the fees you charge We waited in the airport for more than 6 hours and when all other tours have left earlier to go for dinner in town , we had to wait for an extra 40 min in the airport hungry and unhappy because our driver was not around and it took him 40 minutes to come to pick us up where other tours already have drivers waiting for them in the airport or came within 10-15 min Fourth- there have been miscommunications between Sameh (our email contact person) and our guide such as twin share , I emailed Sameh to double check and when we arrived it’s still double not twin Also we updated Sameh on our drop off hotel is Shangrila hotel not western tushin and again this information was not followed through I would be happy to accept the above if you charge $5-700 US dollars per day but when you want to charge a higher price (premium fee), you need to provide a premium service and show why you charge much higher. Luxury travellers are not dumb and they can differentiate based on their experiences. This is one of the not so good experience I have had and I will not recommend three camels lodge to any of my medical colleagues , friends and family We could probably get similar experience half the price at other tours I have travelled extensively and stayed at many top hotels in the world You can charge as much as you like but what you charge needs to match your quality, service and value. Customers are willing to pay and would recommend to similar luxury travellers but we need to find some values and quality to match the fees you charge I hope you can take this feedback and self reflect, customers have choices and I am telling you what we as luxury travellers want and value and what other authentic/luxury travel tours/hotels are providing for your comparison The Three Camel lodge manager Sanjay has not since responded to my email for any updates, which is quite disappointing and shows the if the senior management is not having good communication skills, responding to feedback in a timely manner, it is not worth the price they charge (i.e at least $1000 US a day). You guys can be your own judge on whether you want to fork out that much money to experience the above service.

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Mon Aug 19 2024 18:20:51 GMT+0000 (Coordinated Universal Time) by A4934FWellenm

Very enjoyable experience in the desert. Food was excellent and staff were fantastic. Gers (yurts) were comfortable. We had very unusual circumstances - 36 hours of intense rain! Management made every effort to ensure we enjoyed our stay although our outdoor activities were limited by the weather. We had the opportunity to watch educational and enjoyable videos & movies and they brought in very talented musical students to perform on Mongolian instruments. They even had a live 'performance' painter and calligrapher create lovely art.

Tue Jul 23 2024 11:22:45 GMT+0000 (Coordinated Universal Time) by celebrationtiger

It is a special experience at a high level. The food is exceptionally good helped by a greenhouse on the property. The yurt ,itself was tastefully done and very comfortable with a bathroom attached in a smaller yurt (ger). I admit it took a little while to get use to not throwing the used toilet paper in the toilet. Having attached bathrooms is a big change from when my husband was there in 2008. But the bathrooms are still a challenge for management because of the lodge's location in the dessert. There are plenty of activities. I especially liked the Flaming Cliffs which once held dinosaurs whose small bone fragments can still be easily seen in the sand.. Riding on a camel across the dessert is another highlight. Make sure you get one with two humps so you have something to hang on to. Our group experienced a monsoon type rain in the dessert...Rain is unusual in the dessert and getting stuck in 2-3 foot deep ruts due the flooding was exciting....but not dangerous...The drivers are experts at towing you out via other vehicles in the caravan. Seeing four men erect a yurt in an half an hour was intriguing. The staff was exceedingly gracious. The dining room staff needs to try to learn more English. They ought to have a lesson everyday for even 20 minutes. The senior staff speaks English well.

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