For personal assistance booking hotels from our collection around the world, please call 1-866-990-9491; for residences, please call 1-855-384-7242.

  • Free WiFi with I Prefer
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  • Points for Free Nights with I Prefer
  • Member-Only Rates with I Prefer
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Free WiFi
Room Upgrade
Early Check-In / Late Check-Out
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Get instant benefits with I Prefer Hotel Rewards at more than 650 hotels in over 85 countries
  • Free WiFi with I Prefer
  • Room Upgrade with I Prefer
  • Early Check-In and Late Check-Out with I Prefer
  • Points For Free Nights with I Prefer
  • Member-Only Rates with I Prefer

Free WiFi • Room Upgrade • Early Check-In/Late Check-Out • Points For Free Nights • Member-Only Rates

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Get instant benefits with I Prefer Hotel Rewards at more than 650 hotels in over 85 countries
  • Free WiFi with I Prefer
  • Room Upgrade with I Prefer
  • Early Check-In and Late Check-Out with I Prefer
  • Points For Free Nights with I Prefer
  • Member-Only Rates with I Prefer

Free WiFi • Room Upgrade • Early Check-In/Late Check-Out • Points For Free Nights • Member-Only Rates

Contact Member Services

Our Member Services desk is available to assist you with reservation assistance, Reward Certificate redemption, or with any additional questions about the benefits of your I Prefer membership.

Contact us by phone at our US numbers 24 hours a day, 7 days a week. You can also email us at IPrefer@PreferredHotels.com. We will reply within 48 business hours.

United States: +1 (877) 497-6976 or our worldwide toll number at +1 (636) 736-4397

International Toll-Free Numbers (local business hours apply):

Argentina 080 0266 5161
Australia 1 800 658 717
Austria 080 0070 6177
Belgium 08 008 18 31
Czech Republic 80 00 50 335
China 400 601 3552
Colombia 01 800 012 5561
France 08 05 54 27 18
Germany 080 0723 6580
Hong Kong 852 3017 4365
Ireland 1 800 995 321
Israel 180 934 4320
Italy 800979445
Japan 01 2092 1926
Malaysia 1 800 885 124
Netherlands 00800 020 1075
New Zealand 050 843 1635
Norway 80 05 43 05
Philippines 1 800 8739 5231
Poland 80 000 71 32
Portugal 0800 784 664
Singapore 1 800 723 1305
South Africa 0800 204 231
South Korea 080 908 1055
Spain 900 814 720
Sweden 020 100 469
Switzerland 080 000 18 14
Taiwan 08 0909 0255
Thailand 1 800 29 4255
United Kingdom 080 0917 9615