Preferred Hotels & Resorts: The World's Best Independent Hotels | Preferred Hotels & Resorts

Contact Member Services

For questions related to your account and membership, send an email to our Member Services team at members@iprefer.com. Our typical response time is within three business days.

If you need assistance with reservations or general questions about the I Prefer program, contact us by phone at our US number. We are available 24 hours a day, 7 days a week.

United States: +1 (877) 497-6976 

Worldwide toll number at +1 (314) 900-1482

International Toll-Free Numbers (local business hours apply):

Argentina080 0266 5161
Australia1 800 658 717
Austria080 0070 6177
Belgium08 008 18 31
Czech Republic80 00 50 335
China400 601 3552
Colombia01 800 012 5561
France08 05 54 27 18
Germany080 0723 6580
Hong Kong852 3017 4365
Ireland1 800 995 321
Israel180 934 4320
Italy800979445
Japan01 2092 1926
Malaysia1 800 885 124
Netherlands00800 020 1075
New Zealand050 843 1635
Norway80 05 43 05
Philippines1 800 8739 5231
Poland80 000 71 32
Portugal0800 784 664
Singapore1 800 723 1305
South Africa0800 204 231
South Korea080 908 1055
Spain900 814 720
Sweden020 100 469
Switzerland080 000 18 14
Taiwan08 0909 0255
Thailand1 800 29 4255
United Kingdom080 0917 9615