For personal assistance booking hotels from our collection around the world, please call 1-866-990-9491; for residences, please call 1-855-384-7242.

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  • Early Check-In and Late Check-Out with I Prefer
  • Points for Free Nights with I Prefer
  • Member-Only Rates with I Prefer
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Get instant benefits with I Prefer Hotel Rewards at more than 650 hotels in over 85 countries
  • Free WiFi with I Prefer
  • Room Upgrade with I Prefer
  • Early Check-In and Late Check-Out with I Prefer
  • Points For Free Nights with I Prefer
  • Member-Only Rates with I Prefer

Free WiFi • Room Upgrade • Early Check-In/Late Check-Out • Points For Free Nights • Member-Only Rates

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Get instant benefits with I Prefer Hotel Rewards at more than 650 hotels in over 85 countries
  • Free WiFi with I Prefer
  • Room Upgrade with I Prefer
  • Early Check-In and Late Check-Out with I Prefer
  • Points For Free Nights with I Prefer
  • Member-Only Rates with I Prefer

Free WiFi • Room Upgrade • Early Check-In/Late Check-Out • Points For Free Nights • Member-Only Rates

I Prefer Planner Frequently Asked Questions

Don't see the answer you are looking for?
Contact us by phone at +1 (844) 874-4357 during our business hours: Monday – Friday, 9AM – 5PM PST.

You can also email us at IPreferPlanner@PreferredHotels.com.


Membership

What is the I Prefer Planner program?

The I Prefer Planner program is designed to reward meeting and event planners for the business they bring to participating I Prefer hotels. As an I Prefer Planner, you will earn I Prefer points for every meeting and program you book with the Preferred Hotels & Resorts North American National Sales Offices or European Group Desk. I Prefer Planners can redeem their points on personal travel for free nights, dining, and spa services.*

*Varies by hotel

Who is qualified to be a member of the I Prefer Planner program?

Professional meeting planners based in the US, Canada, Mexico, and United Kingdom are eligible to join I Prefer Program as a designated I Prefer Planner.

Can I enroll my company in the I Prefer Planner program to earn I Prefer points?

No, the I Prefer Planner program only offers individual memberships. However, we can award points toward a Corporate Custodian Account. Please note that points earned through I Prefer Planner cannot be used towards a Master Account for group programs. If you would like to create an account for an executive or procurement team member, please call +1 (844) 874-4357 (US, Canada, Mexico) or 00 800 8844 8848 (UK).

I am not a professional meeting planner but I am responsible for booking and planning one or more meetings per year. Am I eligible to receive I Prefer points for my meetings?

Yes, any I Prefer Member who books an eligible program of 10 room nights or more with a participating I Prefer hotel is eligible to receive I Prefer points on the actualized room revenue.

My company does not allow me to participate and earn points through hotel loyalty programs. Can I still be a member of the I Prefer Planner program?

No, although you will not be able to earn points on eligible programs, we encourage you to become an I Prefer Member to earn and redeem points on personal travel. You can become an I Prefer Member here.

Earning

What is an eligible/qualifying program?

As an I Prefer Planner, you are qualified to earn points for actualized programs, meetings, or room blocks of 10 room nights or more per night. I Prefer Planners are eligible to earn a maximum of 500,000 (US$100,000 spend) I Prefer points per program.

What hotel or event charges qualify to earn points?

Points can only be earned on actualized room revenue, excluding taxes and additional charges.

I just booked an eligible event through the Preferred Hotels & Resorts North American National Sales Offices or European Group Desk. How do I get my points?

Any I Prefer Planner who books an eligible program at a participating I Prefer hotel is eligible to earn 5 points for every US$1 spent on actualized room revenue booked through the Preferred Hotels & Resorts North American National Sales Offices or European Group Desk. Upon the program’s completion, you will need to submit a Points Request form for the eligible program. Points will ONLY be awarded for programs that actualized on/after the following dates based on the location of the I Prefer Planner's location:

January 1, 2015 US
July 15, 2015 Canada & Mexico
February 12, 2016 UK

I booked my meeting/event through the Preferred Hotels & Resorts North American National Sales Office or European Group Desk and it has just completed. I am not a member of the I Prefer Planner program and would like to earn points on my last event.

You will need to enroll in the I Prefer Planner program and submit a Points Request form for the eligible program.

Points will ONLY be awarded for programs that actualized on/after the following dates based on the location of the I Prefer Planner's location:

January 1, 2015 US
July 15, 2015 Canada & Mexico
February 12, 2016 UK

All points request will be subject to verification with the hotel. Please allow up to 30 business days for the verification and point awarding process to take place.

I just booked an eligible program through a participating I Prefer hotel directly. How do I get my points?

I Prefer Planners are eligible to earn points for programs book with the Preferred Hotels & Resorts North American National Sales Offices or European Group Desk. For any programs booked directly to the hotel, please inquire with the hotel directly.

What do I receive when I book an eligible program through the Preferred Hotels & Resorts North American National Sales Offices or European Group Desk?

Any I Prefer Planner who books an eligible program at a participating I Prefer hotel is eligible to earn 5 points for every US$1 spent on actualized room revenue booked through the Preferred Hotels & Resorts North American National Sales Offices or European Group Desk.

When will I receive my points for an eligible event?

Once you have submitted a Points Request form, please allow up to 30 business days for points to be posted to your account. All points requests will be subject to verification with the hotel.

I submitted my Points Request form and have not received my points. What should I do?

If points have not been posted to your account within 30 business days, please contact our VIP Desk at +1 (844) 874-4357. Please note our hours of operation are Monday through Friday from 9AM – 5PM PST.

Can I earn points for past events?

As an I Prefer Planner, you have up to six months after the consumption of your program to request points. Any programs past this grace period will no longer be eligible for points.

If I book a room for myself for personal travel, how will I earn I Prefer points?

If you book and stay at a participating I Prefer hotel, you will earn points as a guest pursuant to the I Prefer Program and not as a part of the I Prefer Planner program. The points earned for your room will post to your I Prefer account as a stay transaction.

I’m a third-party planner, do you have matching points for third parties?

Kindly note that Preferred Hotels & Resorts will only award points once per program. Please speak with your National Sales Office for more details.

I booked an eligible program at a Preferred Hotels & Resorts member hotel, but the hotel is not a participating I Prefer hotel. Will I still receive points?

No, points will only be awarded on eligible programs booked at participating I Prefer hotels.

Redemption

How can I use my points?

Points can be redeemed for cash-value Reward Certificates for personal travel. Reward Certificates can be applied towards free nights, dining, and spa services, but varies by hotel. They do not expire or have blackout dates.

Points cannot be used towards meetings and programs.

If your company has set up a Corporate Account it is acceptable for procurement to apply the Reward Certificates toward individual business travel.

Reward Certificate Points required
US$25 12,500
US$50 25,000
US$100 50,000
US$250 125,000

For complete terms and conditions of the I Prefer Program, click here. In the event of a conflict between any of the information presented below and the terms and conditions of the I Prefer Program, the terms and conditions of the I Prefer Program will prevail.