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Powered By TripAdvisorAn Elegant, Historic Hotel on the Majestic Matterhorn
Powered By TripAdvisorA stay at Grand Hotel Zermatterhof is like a fairytale, starting with the horse-drawn carriage that transfers you in style from Zermatt station to car-free Zermatt. Step back in time as you enter into the historic hotel, which delivers a distinguished blend of historic charm and modern elegance through period features and contemporary luxuries. Indulge in meals at the three enchanting restaurants, enjoy the convivial atmosphere at the two sophisticated bars overlooking the village or the inspiring Matterhorn, and feel revitalized after treatment in the tranquil Vita Borni Alpine Spa. Swiss bliss is yours here at this alluring hotel full of charm.
- The hotel is home to 69 cozy guestrooms and suites, some with fireplaces and balconies
- Get an invigorating massage in the Alpine Spa’s ice grotto
- Work out in the gym before heading out for outdoor adventures
- Sip homemade hot chocolate in front of Ruden Bar’s fireplace or a cocktail at Stars Bar
- Explore the Matterhorn’s Italian side with canapés and Campari on the terrace
- Visit the fondue restaurant for a sweet treat and savor cheeses from the Valais region
- Groom the hotel’s Lipizzaner horses for an unforgettable experience
In a mountain town famous for its sophisticated service and magnificent rugged peaks, Grand Hotel Zermatterhof continues to stand out. Its dedication to elevating your experience means you can expect a traditional Swiss welcome and efficient service with style and graciousness.
Hotel Amenities
Accommodations
Choose from 69 guestrooms and suites that epitomize natural Swiss style. From the classic guestrooms, some with balconies, to the high-end suites with intimate fireplaces, all have beautiful views of the Matterhorn or the historic village. Warm, contemporary décor complements sumptuous beds, wide windows, marble bathrooms, Nespresso coffee machines, 24-hour room service, and television with video-on-demand creating a true home-from-home stay.
Many of the rooms interconnect, making them ideal if you’re traveling as a family. For an adults-only evening, the concierge can arrange babysitting so you can appreciate time together in the spa, enjoy a cigar and cognac in Stars Bar, or meet the horses in the stables.
Book with PointsDining
From gourmet Alpine cuisine to French brasserie cooking and a sociable fondue restaurant, the Grand Hotel Zermatterhof caters to all your moods and tastes. Head to one of the two bars for a morning coffee, afternoon tea, or early evening cocktail.
Alpine Gourmet Prato Borni – In his Gault Millau-rated and Michelin-starred restaurant, Chef Heinz Rufibach specializes in re-imagining traditional dishes from the Valois region in sumptuously decorated surroundings. Try the innovative apricot gazpacho or lamb’s cheek with celeriac.
Brasserie Lusi – Named for a local lantern used by climbers, this bright, welcoming restaurant offers French and international dishes — and some excellent Swiss and French wines. The Lusi Lounge is the breathtaking terrace where the impressive Matterhorn frames your languishing continental breakfast, afternoon tea with brownies and pastries, or evening cocktail.
saycheese! – In a relaxed, convivial atmosphere, say cheese! is the place to go for delicious Swiss raclettes and fondues with cheeses from the Valais region — including Mutschli cheese from the Zermatter Horu dairy. Try the popular Zermatterhof fondue, served either with Champagne, winter truffles, or porcini mushrooms.
The Ruden Bar – Named for Reverend Josef Ruden, whose forward-thinking idea encouraged the community to build the hotel as a summer retreat for wealthy tourists, the snug Ruden Bar is a great meeting place for a coffee, a lunchtime snack, or an early evening glass of champagne.
The Stars Bar – Listen to piano music until the small hours while sipping a cocktail or a warming brandy. The all-day Smokers Lounge invites you to ease into a black-leather armchair in front of the open fire while trying a fine cigar from the humidor.
Activities at Grand Hotel Zermatterhof
You’re always welcome to groom or help clean the stalls of the exquisite Lipizzaner horses at the hotel’s stable. Next, visit Zermatlantis Museum in front of the hotel to read stories written by eminent former guests dating back to when tourists started to arrive in Zermatt. Finish your in-house day by indulging in a treatment at the Vita Borni Alpine Spa, or visit its purifying ice grotto. There is also a well-equipped gym.
As one of the first world-class climbing destinations, Zermatt will still tempt the alpinist in you. The concierge will happily arrange an expert mountain guide or beginner climber courses, or you can explore the area on 62 mi / 100 km of mountain-biking trails. In the valley, the nine-hole Matterhorn Golf Course has spectacular views. Try summer skiing on the glacier or enjoy the 223 mi / 360 km of slopes across Switzerland and Italy in winter.
Location
The Grand Hotel Zermatterhof is in the heart of car-free Zermatt on Bahnhofstrasse in Switzerland, close to the village’s many shops. Europe’s highest skiing region, it has more than 223 mi / 360 km of ski slopes covering both Switzerland and Italy.
Address
Bahnhofstrasse 55, Postfach 14, Zermatt, Switzerland
Transportation
Note: Zermatt is car-free. When you arrive in Täsch, 3 mi / 5 km away, the hotel will provide transport to Zermatt.
- Airport
- Milan–Malpensa Airport is 118 mi / 190 km to Täsch.
- Geneva International Airport is 142 mi / 228 km away.
- Car
- There is a car park in Täsch; from there the Matterhorn Gotthard Bahn will transport you to Zermatt at 20-minute intervals. A horse-drawn carriage or electric hotel bus transfers you the hotel.
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Reviews
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Disappointed with Service. Not what I expected
Sun Aug 17 2025 14:48:55 GMT+0000 (Coordinated Universal Time) by Mojdeh O
We had the worst experience in the terasse restaurant. I have been coming to this place every year and was very disappointed with the service and the food. We ordered the chicken burger and the chicken not cooked and was red when explained to maitre de that the chicken was not cooked he simply took the plate didn’t apologise or even asked if he should bring another plate. He was actually angry with us for eating part of the chicken and then telling us that why did we not ask him to take back the chicken and cook it more. Not sure who eats raw chicken and needs to specifically ask for it to be cooked more!!! Finally after extensive discussion and still without apologising begrudgingly he removed the charge for that burger from our bill. For sure I am not going back.
The ONLY choice in. Zermatt
Wed Aug 13 2025 11:30:59 GMT+0000 (Coordinated Universal Time) by hhishome
Nice room with an incredible Matterhorn view. Service is attentive and prompt. Food was very good. The spa was closed for our entire visit…big miss. A horse drawn carriage to to the hotel is the only way to arrive!
Old world charm…glorious!
Sun Aug 03 2025 07:27:27 GMT+0000 (Coordinated Universal Time) by shima23
Loved this hotel. The staff were super nice and helpful. They also seemed really happy to be working there, which is always nice to see. The hotel has old world charm and is in the centre. Great breakfast too! Clean and grand rooms.
Such an awesome hotel!
Tue Jul 29 2025 22:08:19 GMT+0000 (Coordinated Universal Time) by Jim G
We cannot say enough good things about this historic, comfortable property. The staff are very kind and accommodating. The rooms are very comfortable and roomy. The location is perfect and the views are perfect. You can see the Matterhorn from this hotel.
Top luxury excellent service!
Tue Jul 29 2025 16:19:44 GMT+0000 (Coordinated Universal Time) by kanchumisra
Grand Zermatterhof has the nicest- always friendly and warm. It has the best property- very luxurious. It has an excellent breakfast with live piano which is a super way to start the day. The reservation process was so easy to communicate with. We were really spoilt during our stay. And the horse cart trip to the station is a treat!
