Majestic Hotel Offering Warm Hospitality and World-Class Service

Thu Jul 24 2025 17:22:15 GMT+0000 (Coordinated Universal Time) by twainandwhitman

I've stayed here many times over the last two and half years. Bangkok certainly has a number of excellent and luxurious properties throughout the city but the Lancaster excels in several areas. First and foremost, service is excellent and consistently high. This is critical in a city that is as dynamic and sprawling as BKK. Khun Nutt at concierge and Khun Bee at reception are always excellent, but they truly distinguished themselves during my last stay. They are simply outstanding and amazingly helpful. Rooms are large and spacious and very well designed. Rooms are amazingly quiet (although it does help to face away from New Petchaburi Road and be on a higher floor). However, internal noise, which has ruined many a good hotel for me is almost non-existent. The mattresses and chairs of exceptionally comfortable and very high quality so relaxing in the room is effortless. There is plenty of storage and work areas for those needing a more focused environment. Housekeeping is routinely excellent. Food and Beverage introduced a number of new items both Western and Thai and the quality of the food has steadily improved (not to imply it was previously subpar) however the kitchen is now a bit more consistent and a few degrees better. Although ordering items across venues (e.g., Brasserie items in the bar or bar items through room service) can sometimes be unnecessarily challenging. The Hotel recently installed an on-site ATM machine, which is a life-saver to avoid the Bangkok heat and congestion. Gym facilities are excellent. Breakfast is plentiful and now includes a few more Thai staples, which are delicious. All of this comes in a package that is significantly cheaper than comparable hotels along Sukhumvit or elsewhere. Stay here. Walk 5 minutes to the MRT and ride it 60 seconds to Sukhumvit, you get so much more value for money. Happy Traveling.

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Thu Jul 24 2025 00:27:12 GMT+0000 (Coordinated Universal Time) by Pal M

Good location, very nice rooms, great breakfast, serviceminded and friendly staff. Looking forward to my next stay here.

Tue Jul 22 2025 03:55:29 GMT+0000 (Coordinated Universal Time) by psstorytrip

Lancaster Bangkok โรงแรมหรู 5 ดาวย่านมักกะสัน ใกล้รถไฟฟ้า MRT และ Airport Rail Link มาพร้อมการตกแต่งแบบไทยร่วมสมัย โดดเด่นด้วยลอบบี้เพดานกระจกสูง 60 เมตร และไม้แกะสลักปลาตะเพียน 2,500 ชิ้น ห้องที่อิ้มพักภายในห้องพักกว้างขวาง สะดวกสบาย ครบครันทั้ง Smart TV, pantry และระบบไฟสัมผัส และรวม Club Room จะได้สิทธิ์เข้าใช้ Club Lancaster Lounge พร้อมบริการ Afternoon Treat, Evening Cocktail และห้องประชุมส่วนตัว สิ่งอำนวยความสะดวกครบครัน ทั้งฟิตเนสขนาดใหญ่ สปา สระว่ายน้ำพร้อม Jacuzzi อุ่นๆ และห้องอาหารหลากหลาย รวมถึง Kiku Omakase ที่เสิร์ฟอาหารญี่ปุ่นคุณภาพแบบ Private เหมาะทั้งพักผ่อน ฮันนีมูน หรือเปลี่ยนบรรยากาศในเมืองแบบลักชู

Fri Jul 18 2025 22:13:56 GMT+0000 (Coordinated Universal Time) by Pr1alh

Fantastic breakfast, massive choice and high quality. Lovely large rooms . Great gym and lovely views of skyline when swimming at night . Close to skytrain and 7/11

Wed Jul 16 2025 21:06:22 GMT+0000 (Coordinated Universal Time) by Jade T

This place is a joke. They like to steal your deposit. Upon check-in, I paid a ฿5000. DepositThat should cover all room charges and any incident fees. I had room service and I was charged for a soiled pillowcase due to sweat inhair color leaking onto the white pillowcase. I am fine with those charges. However, upon checkout, I was charged twice for room service and the pillowcase. I checked out on June 11th 2025 and my debit card was charged an additional fifteen hundred and fifty baht which totals $47..73. The security deposit What's supposed to be returned to me within thirty days from checkout. Today is july seventeenth.And my deposit still isn't returned. They are now telling me that I will not get my full deposit back. Because of the charges for rome service and the pillowcase. I have shown proof to them that I paid the additional charges when I checked out instead of them minusing it from the security deposit. I am being charged twice for the same thing, which is totally fraud. This place screams desperation for customers and good reviews. They are horrible at this place and so are the rooms. The rooms reeked of mold and mildew. I have sent proof to management of the charges upon checkout, and no one can explain why I was charged the additional money upon checkout. Do not stay at this place unless you want your money ripped off and to be penny, pinched for every little detail. They are truly money hungry at this place and I will never return to this place.

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