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Manager, Loyalty Operations - Newport Beach, CA

GENERAL SUMMARY

The Manager, Loyalty Operations role has two areas of responsibility: (1) the development and ongoing management of training, education, and implementation of the iPrefer Hotel Rewards program to member hotels, and (2) B2B communications planning Distribution Marketing. Additional responsibilities include work with VIP desk, Finance, vendor management, and integrated planning with international / regional offices and marketing disciplines.

ORGANIZATIONAL RELATIONSHIP

This role reports directly to the Director, Loyalty and co-manages the Project Coordinator, Loyalty.

DUTIES & RESPONSIBILITIES

QUALIFICATIONS

WORKING CONDITIONS

Working environment is located in one of the most distinct and highly appointed office buildings in Newport Beach. Office space is beautifully as well as functionally decorated including all required technology tools. Incumbent is seated most of the time.

REQUIRED TRAINING

  1. iPrefer loyalty system

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To be considered for this position, please complete the application form.

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